Privacy Policy
Last modified: February 16, 2026
This Privacy Policy explains how W Chain (“W Chain,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you use our website (w-chain.com), interact with our products and services (including W Swap, WAVE, W+, Bridge, and related dApps), contact us, or otherwise engage with us.
W Chain is a decentralized, open-source blockchain protocol. Most interactions occur directly on-chain through self-custodial wallets, meaning we do not collect or control your private keys, wallet contents, or transaction data beyond what is publicly visible on the blockchain.
We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Last modified” date. We encourage you to review it periodically.
Collection of Information
Information You Provide to Us
We collect information you voluntarily give us, for example when you:
- fill out forms on our website (e.g., contact, newsletter signup, or support requests)
- communicate with us via email, social media, Discord, Telegram, or other channels
- participate in community programs, contests, or feedback sessions
This may include your name, email address, social media handle, wallet address (if provided), and any other details you choose to share.
Information Collected Automatically
When you visit our website or interact with our online properties, we (and our service providers) automatically collect:
- Device and Usage Information: IP address, browser type, operating system, device identifiers, pages viewed, time spent, referral sources, and general interaction data.
- Blockchain Interaction Data: If you connect a wallet to our dApps or interfaces, we may temporarily access your public wallet address and on-chain activity for functionality (e.g., displaying balances or enabling transactions). We do not store private keys or seed phrases.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to improve site performance, analyze usage, and personalize content. See the Analytics and Cookies section below.
Information from Other Sources
We may receive information from third-party services (e.g., analytics providers, social media platforms, or third-party services (such as analytics providers or communication platforms) when you interact with us through those channels. Any identity verification, where applicable, is conducted by third-party providers under their own privacy policies.
On-Chain Data
Blockchain transactions (including wallet addresses, token transfers, smart contract interactions) are public by design. We do not collect or control this data beyond what is inherently visible on explorers such as W Scan.
Use of Information
We use the information we collect to:
- operate, maintain, and improve our website, dApps, and services
- respond to your inquiries, provide support, and communicate with you
- send technical notices, updates, security alerts, and administrative messages
- personalize your experience (e.g., language preferences, saved settings)
- analyze trends, usage, and performance to enhance the ecosystem
- detect, prevent, and address fraud, abuse, security incidents, or technical issues
- comply with legal obligations, enforce our terms, and protect the rights and safety of W Chain, our users, and the public
- carry out any other purpose disclosed to you at the time of collection
Data Retention
We retain personal information only for as long as is reasonably necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
When personal information is no longer needed, we take reasonable steps to delete or anonymize it.
Sharing of Information
We share personal information only in limited circumstances:
- Service Providers: With vendors and partners (e.g., hosting, analytics, support tools) who need access to perform services for us. These parties are bound by confidentiality and data protection obligations.
- Legal Requirements: If required by law, regulation, court order, or lawful government request.
- Protection of Rights: To protect the rights, property, or safety of W Chain, our users, or the public, including enforcing our terms or investigating violations.
- Business Transfers: In connection with a merger, acquisition, asset sale, or similar transaction.
- With Your Consent: When you explicitly direct us to share information or consent to sharing.
We do not sell your personal information. We may share aggregated or de-identified data (that cannot reasonably identify you) for analytics, research, or other purposes.
Analytics and Cookies
We use analytics tools (such as Google Analytics) to understand how visitors use our website. We use cookies and similar technologies, including essential cookies required for website functionality and optional analytics cookies used to understand usage and improve our services. Where required by applicable law, we obtain user consent before placing non-essential cookies.
You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may limit certain site features. For Google Analytics opt-out, visit: https://tools.google.com/dlpage/gaoptout
International Transfers
W Chain is a global, decentralized project. Information may be processed in various jurisdictions, including those with different data protection standards. Where required by applicable law, we rely on appropriate safeguards for international data transfers, such as standard contractual clauses or equivalent legal mechanisms.
We take reasonable steps to ensure appropriate safeguards are in place where required.
Your Choices
- Cookies & Tracking: Adjust browser settings to block or manage cookies.
- Communications: Opt out of marketing emails by following unsubscribe links or contacting us.
- Wallet Data: You control your wallet and on-chain interactions. Disconnect your wallet from our dApps at any time.
Children’s Privacy:
Our services are not directed to children under the age of 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If we become aware that personal information about a child has been collected, we will take reasonable steps to delete it.
Additional Disclosures for Certain Jurisdictions
California Residents (CCPA/CPRA)
You have rights to know, delete, correct, and opt out of sale/sharing of personal information. We do not sell personal information. Submit requests to the contact below. We may verify identity before processing.
European Economic Area, UK, Switzerland (GDPR/UK GDPR)
We process personal data on the following legal bases:
- contract performance
- legitimate interests (e.g., site security, improvement)
- legal obligations
- consent (where applicable)
You have rights to access, rectify, erase, restrict processing, data portability, object, and withdraw consent. Contact us or your local data protection authority if needed.
Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
media@w-chain.com
This Privacy Policy is provided for informational purposes and does not create any contractual obligations beyond those explicitly stated in our Terms of Access or other agreements.